In the last decade, WhatsApp has become the most popular messaging app around the world. Especially in India, where the number of smartphone users has risen rapidly, instant messengers have become an integral part of our daily lives. Not only does WhatsApp allows us to be connected to our family and friends, it also makes personal and professional communications simpler, with amazing features such as the ability to share audio, videos, images, documents and much more.
However, just because it’s a messaging app, does not mean it should be used without a purpose or recklessly. Excessive messaging, spamming and bombarding with forwards can trouble people without us even knowing. In order to get maximum utility from WhatsApp, like any technology, one needs to understand and follow some basic etiquettes and best practices such as:
Use Groups for Intended Purposes Only
WhatsApp has made it easier to share personal news and information with our family, friends, colleagues and other social circles with group chats. We all are members of multiple chat groups which serve different purposes. It is important to use the chat groups for the specific purposes that it is intended for. If it is a workplace group, avoid having personal conversation or sharing jokes, especially in the middle of any important conversation. Alternatively, you can create another group for casual conversations like sharing jokes, harmless banter and planning parties and events.
Avoid Spamming Group Chats
Everyone knows that group chats are the most spammed parts of WhatsApp. Unless specified or restricted, people often send too many forwards and good morning/goodnight messages along with dozens of pictures every day. This not only fills the disk space of other users, but also costs them data. It can not only make you unpopular, but is poor WhatsApp etiquette as well. Check the authenticity of any message before you share it on WhatsApp to avoid spreading fake news and politically charged rumors.
Avoid sending multiple good morning/good night messages on groups, especially when there are many members. Be cautious about which images you send, and if they are actually needed to convey your message. Refrain from engaging in private conversations on group chats as not only does it spam the group, but it might also invite unwanted attention and comments.
Another problem with group chats is that these have become a common place for sharing product photos and details from small/local businesses. Even if you want to promote your products or business, always take permission from people before adding them to such spamming or promotional group chats in WhatsApp.
Using clean and sensible communication practices can not only help you convey your message better, but also make you a popular contact to have.
